Switching electricity suppliers in Austria: prepare your change

Start with your last annual bill

Record the delivery address, consumption and billing period, preferably a full year. A short final bill or changed heating only gives a starting point. Keep the price sheet: unit price alone omits standing charges and discount conditions.

Clarify cancellation before ordering

E-Control explains that your new supplier may cancel the old contract with your authorisation. Check minimum duration and cancellation terms first. Confirm who cancels, avoid duplicate requests and keep the order with its confirmation.

Distinguish application from supply start

A normal supplier switch at the same address keeps the existing grid. Use the confirmed switch date, record the meter reading and check that final and new bills cover matching periods. For a move, use a separate checklist for both addresses.

Your comparison folder: keep the offer and start date together

Create a folder with four fields: current contract, new price sheet, responsibility for cancellation and confirmed supply start. Write outstanding questions beside each field. Use the unit-rate and standing-charge guide for costs and the metering-point guide to identify the connection. This keeps your switching plan clear.

Read the original sources

The factual information was checked against these sources. Checklists and labelled examples are our own presentation. Your supplier’s current documents govern your contract.

• E-Control: switching guide
• E-Control: check your bill